State Farm® Insurance Agent Brian Hoy
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Brianna Owairu
August 8, 2025
5
out of
5
rating by Brianna Owairu
"Alex was extremely patient and kind even with all my background noise and multitasking. He got me a great rate and was able to help me bundle my auto and renter’s insurance. Alex also thoughtfully included options about future planning. I greatly appreciate his time and service."
We responded:
"Thank you for sharing your experience with us. It's wonderful to hear that Alex was able to assist you so effectively, even amidst the background noise and multitasking. We're glad he could help you secure a great rate and bundle your auto and renter’s insurance, while also providing options for future planning. Your appreciation for his patience and kindness means a lot to us. We look forward to continuing to meet your insurance needs."
Hannah Sampson
August 6, 2025
5
out of
5
rating by Hannah Sampson
"Alex is great! Very helpful."
We responded:
"Thank you, Hannah, for sharing your positive experience with Alex. It's wonderful to hear that you found the assistance helpful. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
BLESSING-WAVES
July 31, 2025
5
out of
5
rating by BLESSING-WAVES
"Great helper saved money"
We responded:
"Thank you for sharing your positive experience. It's wonderful to hear that you found the assistance helpful and that it led to savings for you. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
Mel Poolos
July 31, 2025
5
out of
5
rating by Mel Poolos
"if i could give this company a million stars i would!!! Alex was so so helpful and super sweet!!! pls give that man a raise!!! very intuitive and got me the best rates!!!! thanks again alex!"
We responded:
"Thank you so much for your wonderful feedback! We're delighted to hear about your positive experience with Alex. It's fantastic to know he was helpful and intuitive in finding you the best rates. Your kind words mean a lot to us, and we'll be sure to share your appreciation with Alex. We look forward to continuing to serve you with the same level of excellence."
Ben Morabito
July 22, 2025
5
out of
5
rating by Ben Morabito
"Review is regarding Alex Little, In todays world service (in this case outstanding service) is rare. Alex Little has been quick to respond, polite and helpful. I'm a 80 year old with little patience for the "new" world, he's exceptional!! My pleasure."
We responded:
"Thank you, Ben, for sharing your experience with Alex. It's wonderful to hear that his quick response and helpful nature made such a positive impression. We truly value your feedback and are delighted to know that Alex's service stood out to you. Your satisfaction is important to us, and we appreciate your kind words."
Aric Fox
July 16, 2025
5
out of
5
rating by Aric Fox
"Very kind and very Informative. This insurance company keeps me updated and well informed I appreciate their cheerful attitude and not treating me like an idiot. Thank you."
We responded:
"Thank you, Aric, for sharing your positive experience. It's wonderful to hear that you feel well-informed and appreciated by our team. We strive to maintain a cheerful and respectful approach with all our clients. Your feedback is greatly valued and encourages us to keep up the good work."
Raymond Willoughby
July 10, 2025
5
out of
5
rating by Raymond Willoughby
"My sales guy Chad super nice guy explained everything showed me all the savings very happy with with my agent"
We responded:
"Thank you, Raymond, for sharing your positive experience with Chad. It's great to hear that he was able to explain everything clearly and help you find savings. Your satisfaction is important to us, and we're glad to know you're happy with your agent."
steve diantonio
July 8, 2025
5
out of
5
rating by steve diantonio
"Alex was very polite and professional!"
We responded:
"Thank you, Steve, for sharing your positive experience with Alex. It's wonderful to hear that he provided you with polite and professional service. Your feedback is greatly appreciated and will be shared with the team. We're committed to maintaining this level of service for all our clients."
Tammy Siefker
July 7, 2025
5
out of
5
rating by Tammy Siefker
"He was very knowledgeable & helpful. Got us much lower premiums on both our house & car"
We responded:
"Thank you, Tammy, for sharing your experience. It's wonderful to hear that you found the service knowledgeable and helpful, and that we could assist in lowering your premiums for both your house and car. Your feedback is greatly appreciated, and we're glad to have been able to meet your needs."
Joe Gentile
July 1, 2025
5
out of
5
rating by Joe Gentile
"Alex has been a great help through this whole process. He was also able to bundle my home and auto to save some money. I appreciate the help he has given me. I highly recommend Brian Hoy State Farm."
We responded:
"Thank you, Joe, for sharing your positive experience with us. It's wonderful to hear that Alex was able to assist you effectively and help you save money by bundling your home and auto insurance. Your recommendation means a lot to us, and we're glad to have been of service. If there's anything else you need, feel free to reach out."
Bill Diegel
June 27, 2025
5
out of
5
rating by Bill Diegel
"Nate was patient and knowledgeable"
We responded:
"Thank you, Bill, for sharing your experience with Nate. It's great to hear that his patience and knowledge made a positive impact. Your feedback is truly appreciated and helps us continue to provide excellent service."
Rex Jace
June 21, 2025
5
out of
5
rating by Rex Jace
"Very informative, easy to talk to and reliable people"
We responded:
"Thank you, Rex, for sharing your experience with us. It's wonderful to hear that you found our team informative, easy to talk to, and reliable. We appreciate your feedback and look forward to continuing to meet your insurance needs."
Tina Walker
June 18, 2025
5
out of
5
rating by Tina Walker
"Chad has been working with me for awhile. He was great. He made switching companies easy."
We responded:
"Thank you, Tina, for sharing your experience with Chad. It's wonderful to hear that he made the process of switching companies easy for you. Your feedback is greatly appreciated, and we're glad to have you with us."
Rosalyn Brown
June 15, 2025
5
out of
5
rating by Rosalyn Brown
"kind professional service . Thank you"
We responded:
"Thank you, Rosalyn, for your kind words and the excellent rating. It's wonderful to hear that you found our service professional. Your feedback is greatly appreciated and motivates us to continue providing the best service possible."
Brandon Clifford
May 16, 2025
5
out of
5
rating by Brandon Clifford
"Brian and Alex great! Alex did a great job helping us with all of our needs. Will definitely be referring them to friends and family."
We responded:
"Thank you, Brandon, for sharing your positive experience with us. It's wonderful to hear that Alex was able to assist you effectively. We truly appreciate your recommendation to friends and family. Your feedback means a lot to us, and we're glad to have been able to meet your needs."
Mary Rhodes
May 16, 2025
5
out of
5
rating by Mary Rhodes
"Chad from State Farm was extremely helpful when choosing an insurance provider for my home and vehicles! I was getting overwhelmed by the number of quote call backs and texted some with the coverage. I texted Chad to let him know what I was looking for and let him know that I did not want to talk on the phone anymore that day, he was patient, gracious, understanding and emailed me a quote immediately! I was impressed and grateful so I texted him to call me when he had time and we went over everything. If you are looking for a wonderful, patient insurance man for home and auto (and campers) give Chad Furbay a call with State Farm. You won't regret it!"
We responded:
"Thank you so much for sharing your experience with Chad. It's fantastic to hear how he was able to assist you with such patience and understanding, especially when you were feeling overwhelmed. Your recommendation means a lot, and we're glad Chad could provide the support you needed. Your feedback is greatly appreciated!"
Jordan Caraballo
May 13, 2025
1
out of
5
rating by Jordan Caraballo
"I’m writing this in hopes of resolving issues with State Farm before getting lawyers involved. We had an accidental flood caused by my special needs 5 year old. I immediately called my agent who was great, I told him I had no idea what to do he said no problem and texted me who to call for cleanup and repairs, I was told this is who State Farm likes to use locally this is who their office likes to work with, and was given phone number and names of who they work with. Seeing as they were my insurance company and the professionals I did what they said and got ahold of said company. They came in promptly and began the cleanup. We were told by all parties involved, both State Farm and the company doing the work that everything was covered under my policy to get the house back to where it was before the accident. From early on we had issues with State Farm paying the company to do the work which really stalled the process, eventually they would send out checks to keep the work going. Numerous times through the 6-7 months I brought up to the adjuster that the numbers didn’t match and that I was worried State Farm wasn’t going to pay enough to cover the work and each time I was told not to worry there was more money that the initial checks were just to get them started and everything was fine. The final bill was submitted to State Farm in December, and they sent a fraction of it and said that was all they were paying, they owe a substantial amount of money to the company they told me to hire to do the work, which that company was great no issues there, and now they say they won’t pay anymore. How can you tell a customer/client use these people it’s who we like to work with and then turn around and when the job is all done after telling your client everything is good even after your client raised concerns multiple times, now you won’t pay them. And then give your client the run around, the whole process everyone kept saying we’re here to help call if you need anything. Every time we would call expressing these concerns, we were given the runaround and told to call the 1-800 number. Mind you during this whole process we were staying with my parents because my special-needs son needed to stay in the area to catch his bus to his programs. We were told we were supposed to receive ALE for a rental and money for groceries and other things, according to our policy they would pay for a rental comparable to our house which in our area would be quite expensive we received a fraction of that and nothing else, which is besides the point at this juncture I would just like State Farm to pay the remaining balance of work done that under my policy is supposed to be covered to a company that they told me to go with. I have nothing against this State Farm location they were nice and the company that did the repairs were great. At the end of the day I just want them to do what they promised and pay the workers what they are owed they were good people and they did a job that State Farm said would be paid for and now they are not honoring that."
Skylar Thompson
May 9, 2025
5
out of
5
rating by Skylar Thompson
"Crystal was amazing covered everything I wanted and needed and then some for a very affordable price!"
We responded:
"Thank you, Skylar, for sharing your experience with Crystal. It's wonderful to hear that she was able to cover everything you needed at an affordable price. Your feedback is greatly appreciated and helps us continue to provide excellent service."
Cocoa Lakarrie
May 6, 2025
5
out of
5
rating by Cocoa Lakarrie
"Chad is a great insurance agent. He is very personable and knowledgeable. He made sure to be patient, thorough and meet every expectation I set to make sure I have the best insurance coverage for a great deal."
We responded:
"Thank you for sharing your experience with Chad. It's wonderful to hear that he was able to provide you with the personable and knowledgeable service you deserve. Ensuring that you have the best coverage while meeting your expectations is our top priority. We appreciate your feedback and your trust in us."
James Harris
May 2, 2025
5
out of
5
rating by James Harris
"Crystal was awesome!!!! The process was quick and painless."
We responded:
"Thank you, James, for sharing your experience! It's wonderful to hear that Crystal made the process quick and painless for you. Your feedback is greatly appreciated, and we're glad to have met your expectations. If there's anything else we can assist you with, feel free to let us know."
Devin Schafer
May 1, 2025
5
out of
5
rating by Devin Schafer
"Chad was very helpful and contacted me a few times when I reached out and kept missing the calls ! He super kind and knowledgeable about the insurance ! He also was personable we briefly discussed our children and the offer of setting up funding for if anything happened to us and the reassurance the children would be safe ! He was super informative about the services and discounts offered ! Couldn’t have asked for a more helpful and polite customer service representative ! 10/10 would definitely recommend his services as well as State Farm for having such a low price but multiple services offered !"
We responded:
"Thank you, Devin, for sharing your experience with Chad. It's wonderful to hear how helpful and knowledgeable he was during your interactions. We're glad he could provide you with the information and reassurance you needed, especially regarding your family's future. Your recommendation means a lot, and we're pleased to know that our services and pricing met your expectations. Your feedback is greatly appreciated."
Jaclyn Norcini
April 22, 2025
5
out of
5
rating by Jaclyn Norcini
"Taylor was great to work with. I appreciated her taking the time to help us through the switch for auto and home policies! Definitely would recommend."
We responded:
"Thank you for sharing your experience, Jaclyn. It's wonderful to hear that Taylor was able to assist you effectively with your auto and home policies. Your recommendation means a lot to us, and we're glad to have been able to help. If you need any further assistance, feel free to reach out."
Dale Yoho
April 17, 2025
5
out of
5
rating by Dale Yoho
"Had to have a vehicle towed and received the reimbursement check before I got the vehicle back that's great service"
We responded:
"Thank you for sharing your experience, Dale. It's wonderful to hear that the reimbursement process was swift and met your expectations. Providing efficient service is important to us, and your feedback is greatly appreciated. If there's anything else we can assist you with, feel free to reach out."
Caitlin Jennings
April 11, 2025
5
out of
5
rating by Caitlin Jennings
"Excellent service and great staff!"
We responded:
"Thank you, Caitlin, for your wonderful feedback! "
Brandon Giesey
April 10, 2025
5
out of
5
rating by Brandon Giesey
"Brain and his team offered professionalism and a dedication to fantastic customer service!"
We responded:
"Thank you, Brandon, for your wonderful feedback. It's great to hear that you appreciated the professionalism and dedication to customer service from our team. Your satisfaction is our priority, and we're glad to have met your expectations. We look forward to continuing to serve your insurance needs."